Sat, Nov 14 2026
Advocate Rajkumar
To open a medical shop or pharmacy in India, there is more than just having the premises and purchasing medicines. Companies have to get a valid retail drug license issued by the State Drugs Control Department in order to sell medicines to their clients. This allows ensuring that all pharmaceuticals will be stored, processed and sold in accordance with the necessary provisions of the Drugs and Cosmetics Act, 1940, and Drugs Rules, 1945.
Before initiating the procedure of applying for the Retail Drug License, one has to understand what kind of fees are associated with this type of licenses and what kind of documentation is necessary.
This article provides detailed information about the retail drug license documentation, its fees, eligibility requirements, and registration procedure, as well as the benefits of professional help in this matter.
A Retail Drug License refers to an authorization granted by the State Drugs Control Department or the concerned licensing body. The license authorizes the entity to directly sell medicines to consumers through a pharmacy, chemist shop, or medical store.
There are different kinds of retail drug license and the same shall be issued under the following heads:
Form 20 – Retail sale of drugs not included in Schedules C, C(1) and X.
Form 21 – Retail sale of drugs in Schedules C and C(1) but not Schedule X.
Form 20F – Retail sale of drugs in Schedule X.
Forms 20A and 21A – Retail sale license of restricted nature for eligible general stores.
Depending upon the kind of medicines to be sold, the license shall apply. Thus, before applying for a retail drug license, one should determine the correct license form.
Retail drug license cost varies according to the category of the license and the State in which the pharmacy operates. While Drugs Rules, 1945 have set out the amount of fee to be paid, state portals may have different conditions regarding payment.
For instance, the standard retail drug license fee prescribed under Form 19 is ₹1,500. The application fee for Schedule X drugs under Form 19C is ₹500.
The following table provides an indicative fee comparison:
| License category | Application form | Indicative fee |
|---|---|---|
| Standard retail drug license | Form 19 | ₹1,500 |
| Restricted retail license | Form 19A | ₹500 |
| Schedule X retail license | Form 19C | ₹500 |
State-specific variation: The amount payable for an ordinary retail license under the rules of Odisha is ₹1,500, whereas, according to Goa's published checklist, for a Goa retail drug license application, the amount payable is ₹3,000. Kerala's published procedure also lists ₹3,000.
These amounts are government fees and not the total costs of establishing a pharmacy. Applicants will have to consider other costs like professional fees, document preparation charges, premises-specific charges, and so on.
Before making payment of the retail drug license registration fees, it is imperative to confirm the latest fee schedule from the concerned state drug control portal. One may approach the retail drug license consultant to identify the right fee category to avoid mistakes in payment.
| License Form | Purpose |
|---|---|
| Form 20 | Retail sale of drugs other than Schedule C, C(1) and X |
| Form 21 | Retail sale of drugs specified in Schedule C and C(1), excluding Schedule X |
| Form 20F | Retail sale of Schedule X drugs |
The applicable application forms and license categories depend on the medicines the pharmacy intends to sell.
Document submission is very important in securing a pharmacy license because the licensing body evaluates the identity, constitution, premises, and qualifications of the pharmacist in the applicant’s application before giving the license.
The following are commonly required retail drug license documents:
| Document | Purpose |
|---|---|
| PAN card and Aadhaar card | Identity verification of the applicant |
| Passport-size photographs | Applicant identification |
| Proof of business address | Establishes the pharmacy's location |
| Rent agreement or ownership proof | Confirms legal possession of premises |
| Site plan and key plan | Shows the layout and location of the shop |
| Trade license, where applicable | Establishes local business authorization |
| Partnership deed or incorporation documents | Verifies business constitution |
| Pharmacist qualification certificate | Establishes professional eligibility |
| Pharmacist registration certificate | Confirms registration with the State Pharmacy Council |
| Appointment letter | Establishes the pharmacist's employment |
| Affidavit or undertaking | Confirms compliance with applicable requirements |
| Application fee receipt | Provides proof of government fee payment |
Additional documents would be required depending on whether the pharmacy establishment is a proprietorship, partnership, or company.
For example, a company would require its certificate of incorporation, Memorandum & Articles of Association, and board resolution.
Applicants should check the relevant state portal before submitting their retail drug license application to avoid missing documents or unnecessary delays.
Before making an application for the Drug Retail Pharmacy License, there are certain conditions that need to be fulfilled as per the Drugs Rules, 1945.
1. Registered pharmacist: There needs to be a registered pharmacist employed in the retail pharmacy with the required qualifications and registration as prescribed by law. This person will supervise the sale and dispensation of medicines.
2. Proper premises: Adequate premises are needed to maintain the quality of the medicines sold at the retail pharmacy, with proper storage and other conditions. Usually, the minimum area is 10 square meters for retail and 15 square meters for premises that do retail and wholesale business.
3. Proper storage facilities: Medicines need to be stored in accordance with their prescribed conditions, and there might be a need for refrigeration in some cases.
4. Legal constitution of business: The applicant needs to have valid business documents regarding premises and business to prove the legitimacy of the proposed pharmacy.
One can normally apply for a Retail Drug License through one's own state's drugs control department's portal. Normally, the process is as follows:
Applicants applying for a retail drug license online must make sure that all the information provided is in concurrence with their documents. Otherwise, one might be asked for clarification.
The processing time varies from state to state. For instance, Odisha has a timeline of 40 working days for retail pharmacy license applications.
Select a suitable commercial premises with a minimum area of 10 square metres. Ensure proper ventilation, storage facilities, and refrigeration arrangements wherever necessary.
Appoint a qualified and registered pharmacist who will supervise medicine sales and dispensing in accordance with applicable regulations.
Collect the applicant's identity documents, business registration documents, pharmacist certificates, premises ownership or rent documents, site plan, and other required declarations.
Step 4: Submit the Online Application
Visit the respective State Drug Control Department portal or applicable online licensing system. Complete the prescribed application, generally Form 19 for retail drug licenses in Forms 20 and 21, and upload the required documents.
Pay the applicable government fee through the designated payment facility and save the payment receipt for future reference.
The concerned Drug Inspector may inspect the pharmacy premises to verify the shop area, storage arrangements, documents, and pharmacist availability.
After successful verification and fulfilment of licensing conditions, the State Licensing Authority issues the Retail Drug License in the applicable prescribed form.
Such small mistakes might influence the licensing process. The following are common mistakes that should be avoided:
Licensing of pharmacies requires documentation, eligibility criteria, fees to the government, and working with the authority that gives the license. Seeking professional help can make the process easier, especially for first-time pharmacy owners.
A good consultant who is licensed to offer retail drug license services will be able to help with determining the right type of license to obtain, filling out forms, verifying the documents, and helping with the process of obtaining approval.
Professional retail drug license services can also assist with state requirements, documenting pharmacists, and answering questions asked by the department.
Using experienced retail drug license services means that you are minimizing mistakes in your documentation and delays in the application. A good retail drug license consultant can help from the documentation stage to the final stage of approval.
Applying for a Retail Drug License is one of the major legal aspects to consider if you plan to run a pharmacy or medical store in India. This section highlights the details about the required fees, qualifications, and documentation process for applying.
There could be differences in government fees and documentation in different states; hence, it is advisable to check the current guidelines first. Whether you are opening a new store or expanding your existing business, professional help can go a long way in registering the business.
PSR Compliance provides professional services for retail drug license registration, documentation and compliance. Get in touch with PSR Compliance for retail drug license services and learn how to get a retail drug license online.
The fee charged under Form 19 is ₹1,500 under the Drugs Rules, 1945. However, state-wise fees might vary. Check the current fee structure of the licensing authority before paying the retail drug license fees.
Required documents for a retail drug license include identity proof, premises ownership or lease deed, site plan, qualifications and registration certificate of the pharmacist, documents for business constitution, and payment receipt of the application fee.
Yes. Usually, there is a requirement to have a registered pharmacist for running a retail pharmacy.
Yes. Many State Drug Control Departments offer an online application facility. One can make an online application for a retail drug license through the prescribed form submission along with other documents.
The processing time varies depending on the state, completeness of the application, and inspection, if any. For instance, Odisha takes 40 working days for retail pharmacy license applications.
PSR Assistant