How to Upload Documents on ONDLS CDSCO System (2026 Guide)

Uploading documents on the ONDLS CDSCO System can be confusing for first-time users. Many applicants complete their registration or application form but get stuck when uploading documents. Common problems include file size errors, incorrect formats, missing documents, and failed uploads.

If you are applying for a medical device registration, import licence, manufacturing licence, or any other CDSCO approval, uploading the correct documents is an important step. A small mistake can delay your application or lead to queries from CDSCO.

This guide explains the document upload process in simple language so that anyone can follow it easily.

What is ONDLS CDSCO System?

ONDLS (Online National Drugs Licensing System) is an online portal used by CDSCO in India. It helps companies apply for licenses and approvals related to drugs and medical products in a simple digital way.

Through this system, users can manage most of their application work online without paperwork.

You can use ONDLS CDSCO to:

● Submit applications for licenses

● Upload required documents

● Track application status

● Reply to queries from authorities

● Download approvals and certificates

Today, most CDSCO-related approvals are processed through this online system, and documents must be uploaded on the portal.

Before Uploading Documents

Before you start uploading files, make sure:

🗸 All documents are clear and readable.

🗸 Documents are scanned properly.

🗸 File names are easy to understand.

🗸 The file format matches CDSCO requirements.

🗸 The file size is within the allowed limit.

🗸 Preparing documents beforehand helps avoid upload errors.

Documents Commonly Required

The required documents depend on the application type. However, common documents include:

➝ Company registration documents

➝ PAN card

➝ GST certificate

➝ Manufacturing licence

➝ Import Export Code (IEC)

➝ Power of Attorney

➝ Product details

➝ Test reports

➝ Quality certificates

➝ Authorization letters

Always check the specific document list for your application category.

Step by Step Process to  Upload Documents on ONDLS CDSCO System

Step 1: Login to the ONDLS CDSCO Portal

Visit the CDSCO ONDLS portal and log in using your registered user ID and password.

After login, open the application for which documents need to be uploaded.

Step 2: Open the Document Upload Section

Inside the application dashboard, locate the document upload section.

The system generally displays a list of required documents.

Each document category usually has its own upload button.

Step 3: Select the Correct Document

Click the upload button next to the required document.

Choose the correct file from your computer.

Make sure you upload the document under the correct category. Uploading the wrong file can result in application queries.

Step 4: Check File Format

Most documents are uploaded in PDF format.

Before uploading:

Verify the file format.

Check document readability.

Ensure pages are complete.

Confirm signatures and stamps are visible.

Poor-quality scans may be rejected.

Step 5: Upload the File

After selecting the file:

Click Upload.

Wait for the process to complete.

Do not refresh the page during uploading.

Large files may take longer depending on internet speed.

Step 6: Verify Upload Status

After upload, check whether:

The file appears in the document list.

Upload status shows successful.

The document opens correctly.

This helps confirm that the file has been uploaded properly.

Step 7: Save and Submit

Once all required documents have been uploaded:

Review the document list.

Check for missing files.

Save the application.

Submit the application for processing.

Always review the uploaded documents before final submission.

Common Upload Errors

Many users face issues during document submission.

Common problems include:

⚠ File Size Too Large

Reduce the PDF size and try again.

⚠ Wrong File Format

Convert the document into the accepted format before uploading.

⚠ Blurred Documents

Upload a clearer scan.

⚠ Upload Failure

Check your internet connection and try again.

⚠ Missing Mandatory Documents

The system may not allow submission until all required documents are uploaded.

Tips for Smooth Document Upload

To avoid delays:

➤ Keep all documents ready before login.

➤ Use clear PDF files.

➤ Follow file naming conventions.

➤ Check document validity.

➤ Review uploads before submission.

These small steps can save a lot of time.

Final Thoughts

Uploading documents on the ONDLS CDSCO System is a simple process when documents are prepared correctly. Most upload issues happen because of incorrect file formats, poor scan quality, or missing documents.

Before submitting any CDSCO application, take a few extra minutes to review every uploaded file. A complete and accurate submission can help reduce queries and make the approval process smoother.

How PSR Compliance Helps with ONDLS CDSCO Document Upload

PSR Compliance helps businesses and applicants complete the ONDLS CDSCO document upload process smoothly and accurately. Our experts assist with:

🗸 Document review before uploading

🗸 Verification of mandatory CDSCO documents

🗸 Checking file format and size requirements

🗸 Organizing documents as per CDSCO guidelines

🗸 Assistance with ONDLS portal navigation

🗸 Support for medical device, cosmetic, drug, and import licence applications

🗸 Identification of missing or incorrect documents

🗸 Help in responding to CDSCO queries and deficiency letters

🗸 Guidance on correcting rejected uploads

🗸 End-to-end support until successful application submission

With professional assistance, businesses can reduce documentation errors, avoid unnecessary delays, and improve the chances of a smooth CDSCO approval process.

Need Help with CDSCO Document Upload or ONDLS Applications?

Uploading documents on the ONDLS CDSCO System can sometimes be confusing, especially when dealing with file format issues, missing documents, or application queries. Our CDSCO experts can help you prepare, review, and upload documents correctly to ensure a smooth submission process.

📞 Call: +91 87961 04190
📧 Email: support@psrcompliance.com

ONDLS CDSCO FAQs 

1. Can I change a document after uploading it by mistake?

Yes, but only if your application is still in the “Draft” stage. Once you click Submit, you cannot edit or delete documents.

2. What if I uploaded the wrong document after submission?

You cannot directly change it. You must wait for the State Licensing Authority (SLA) to raise a query. After that, your application will move to the “Raised Query” section, where you can re-upload the correct file.

3. What file format is accepted on ONDLS CDSCO?

Only PDF format is accepted. Make sure your files are properly compressed and not too large to avoid upload errors.

4. Why does “Document Upload Failure” happen?

This usually happens due to:

• Large file size
• Slow or unstable internet
• Special characters in file name (like #, $, @)

👉 Always use simple file names like document1.pdf

5. What documents are required during firm registration?

Keep these ready in PDF format:

• Identity proof (Aadhaar, Passport, etc.)
• Power of Attorney
• Company address proof
• Existing drug/wholesale license details

6. How do I add a Technical Person to my license?

The technical person must first create their own account on ONDLS. Then:

• The firm sends an association request
• The technical person uploads qualifications
• After approval, they get linked to the firm

7. What is required for WHO-GMP or CoPP applications?

Before applying, you must upload your existing license in the “Old License Management” section. Only after approval can you proceed with WHO-GMP or CoPP applications.

8. Do I need to upload payment receipts?

Yes. Even if payment is made online, always upload the fee receipt or TR-6 Challan with your application to avoid delays.